Privacy policy

1. Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE)

In accordance with Article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), users are informed that the owner of this website is BOLKANA, whose identifying details are included in this Legal Notice (section Personal Data Protection).

2. European Regulation on Personal Data Protection

Who is responsible for processing the personal data collected through this website?

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data and the free movement of such data, as well as Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, users of this website are informed that the data controller is:

Trade Name: www.bolkana.com

Corporate Name: BOLKANA

CIF: 78513114S

Registered Address: Carrer Guifre El Pelos 42, 2-3, 08840, Viladecans, Barcelona

Business Activity: Consultancy for innovation companies and startups

In accordance with the European Personal Data Protection regulations, BOLKANA guarantees the protection and confidentiality of personal data provided by users through this website, as established in this Personal Data Protection Policy, which must be accepted when completing the contact form.

Our company ensures the security and confidentiality of all communications with our clients through a secure server based on the SSL standard, which protects data from unauthorized access by third parties.

What personal data will we process, and is it mandatory to provide it?

Following the principles of data minimization and privacy by default, we will only request the data necessary to fulfill the purpose for which it is collected. Therefore, we will only request proportional and non-excessive data through the contact form.

Failure to provide the requested data or providing incorrect information will prevent us from addressing your request. However, users can freely view the content of the website.

Additionally, we inform users that some functionalities of this website allow geolocation of the device used to access it.

What is the purpose of processing your personal data?

BOLKANA informs users that their data will be processed for the following purposes:

1. Managing inquiries submitted through the website. We will process the necessary data to address your information request, including your name, surname, ID, email, phone number, province, and postal code.
2. Managing user navigation on the website (cookies data processing). Your data will be processed in accordance with the Cookie Policy available on this page.
3. Website monitoring. We will monitor the use of the website to prevent and detect any misuse.
4. Managing subscriptions to our newsletter/blog. With your express authorization, we will process your data to manage your subscription to our newsletters.
5. E-commerce. We will process the necessary data to manage purchases made on this website, including payment management and order delivery. Data such as name, surname, ID, email, phone number, address, province, postal code, and credit card information will be processed. Our company guarantees secure and confidential communication with our clients. All online payment operations are conducted through a secure server based on the SSL standard, protecting data from third-party breaches.

What is the legal basis for processing your personal data?

When users submit inquiries through the contact forms, the legal basis for processing their data is the explicit consent granted by accepting this Data Protection Policy by checking the corresponding box.

For online purchases, the legal basis is the contractual relationship established between BOLKANA and the buyer. The forms on this website include a checkbox for acceptance; if not checked, users cannot submit their personal information.

If users only browse the website without providing identifiable information or making purchases, the legal basis for processing data is the legitimate interest of the controller, specifically ensuring proper use and functionality of the service.

How long will we keep your data?

Your personal data will be processed for as long as necessary to address your inquiry or request. If you purchase our products, your data will be processed until the statute of limitations for liabilities arising from the processing expires.

Who will your data be shared with?

Your personal data will be shared with public authorities to comply with legal obligations and, if applicable, with our hosting and technology service providers. For purchases made through this website, your data will also be shared with Stripe, the payment processor, including your name, surname, ID, phone number, and address.

Our website includes links to various social media platforms. If you are a member of a social network and click on the corresponding link, the provider may link your profile data to your website visit. Therefore, we recommend reviewing the data processing policies of each social network.

Will we send you marketing communications?

We will only send marketing communications if we have your explicit consent. This includes communications about our products/services via postal mail and electronic means (email, SMS). If consent is not granted, you will not receive these communications. You may withdraw your consent at any time without retroactive effect by contacting the postal or electronic address listed on this website. Communications will cease upon withdrawal of consent.

How did we obtain your data?

Your personal data has been collected through the contact form available on this website and/or through the shopping cart.

How can users revoke their consent?

Users may withdraw their consent for data processing at any time by contacting [email protected]. This will not have retroactive effects.

What are your data protection rights?

You may exercise your rights of access, rectification, erasure, restriction, data portability, and objection by contacting us at our registered address or emailing [email protected]. You also have the right to file a complaint with the Spanish Data Protection Agency if you believe your rights have been violated.